The questions that you ask prospective board portal providers will have a significant effect on the effectiveness, efficiency and security of your board meetings. The right portal will give your administrator the peace of mind they need, reduce the time required to compile material and provide the highest security. It allows directors with a high contribution to be fully engaged in meetings, and provide the tools needed to run a smooth process between meetings, which allows them to concentrate on governance and strategy.
Choose a provider that is recognized in the field for delivering strong and flexible features, a simple user interface, seamless integration with your existing systems, and an efficient method of signing documents digitally. It is also important to check the certifications of the company in security (such as SOC 2, ISO 27001 or HIPAA), and any audits by third-party auditors they have passed.
It is also essential that your portal is compatible with the email system that is already in place for your company, and has built-in integration for document storage solutions. This makes it simple for your company to communicate with its members through the channels that are familiar, instead of relying on email messages that could be monitored outside of company boundaries.
It is also important to know whether the vendor provides prompt customer service that is available 24/7. Leading portal services offer a dedicated customer support team that is able to assist you and your board members with any issues. They also provide testimonials from other organizations who have utilized their solutions.